Last updated: [02/12/2025]
Ryton Breakers Salvage Ltd (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights under the UK GDPR and the Data Protection Act 2018.
Our website address is: www.ryton-breakers.co.uk
For privacy enquiries, contact: [email protected]
1. Information We Collect
We only collect information necessary to respond to enquiries or carry out salvage, recovery and disposal operations.
a) Information you provide through our website contact form
- Name
- Email address
- Phone number
- Message content
- Vehicle details (if provided)
b) Information collected during salvage, recovery or disposal work
We may collect or receive the following information when instructed to recover, store, dispose of or assess a vehicle:
- Name, address and contact details
- Vehicle registration, vehicle details and location
- Job details supplied by solicitors, insurers, finance companies, accident managers, recovery partners or any party instructing us to handle a vehicle
- Finance agreement reference (if applicable), for verifying vehicle ownership or resolving outstanding interests
c) Website usage data
We do not use:
- Google Analytics
- Google Ads
- Facebook Pixel
- Marketing or profiling cookies
WordPress may place basic functional cookies required for the website to operate.
d) Online sales
We may link to third-party sales platforms such as eBay.
Purchases made via those platforms are covered by their own privacy policies.
2. How We Use Your Information
We use your data only for legitimate business purposes, including:
a) Responding to enquiries
Handling messages sent through our website or email.
b) Providing salvage, recovery, storage and disposal services
Including arranging vehicle collection, confirming ownership, and recording job details.
c) Coordinating with third parties
Where required to complete a job, such as:
- Solicitors
- Accident management companies
- Insurers
- Finance companies
- Recovery drivers
- Disposal partners
d) Legal compliance
We may share information with police, authorities or insurers where legally required.
We do not use your information for marketing unless you ask us to.
3. Legal Basis for Processing (UK GDPR)
We process personal data on the following lawful bases:
Legitimate Interests
For responding to enquiries, organising vehicle recovery, verifying ownership, storing vehicles, and coordinating with third-party service providers.
Contract
Where you, a solicitor, insurer, accident manager or recovery partner instructs us to perform a service.
Legal Obligation
Where we must share data with authorities, insurers or finance companies for ownership verification, fraud prevention, or compliance with UK law.
4. Who We Share Your Data With
We only share personal information when necessary to carry out our services or comply with legal requirements.
We may share limited data with:
- Accident management companies (e.g., Winn Solicitors, if you choose to contact them via our referral process)
- Third-party recovery drivers/contractors who collect or deliver vehicles on our behalf
- Vehicle disposal partners such as car.co.uk
- Finance companies (only the minimum required, such as name and agreement reference)
- Insurers, strictly regarding vehicle condition, salvage value or location — not details of your personal claim
- Police or authorities where necessary (e.g., stolen vehicles, legal investigations)
We do not sell or share your data with advertisers or unrelated third parties.
5. Data Security
We take reasonable steps to protect your data, including:
- Secure email systems
- Restricted access to job records
- Secure handling of vehicle and ownership details
- Only using trusted recovery/disposal partners
No online system is 100% secure, but we take appropriate precautions to safeguard your information.
6. Data Retention
We retain data only as long as necessary:
- General enquiries: up to 12–24 months
- Salvage/recovery job records: up to 6 years (industry standard for legal/insurance purposes)
- Emails: kept only as long as needed for operational or legal reasons
You may request deletion sooner (see Section 7).
7. Your Rights Under UK GDPR
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Object to processing
- Request a copy of your data
- Lodge a complaint with the ICO
To exercise these rights, email: [email protected]
If you are unhappy with how we handle your data, you may contact:
Information Commissioner’s Office – www.ico.org.uk
8. Children’s Data
Our website and services are not aimed at children.
We do not knowingly collect data from anyone under 16.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always appear on this page.
10. Contact Us
Ryton Breakers Salvage Ltd
Barmoor Quarry
Ryton
NE40 3BQ